Make changes to your account
Submit any account changes with your monthly billing and payment, or contact us by phone, fax, or email. These changes may include:
Additions to coverage
When an employee has met your eligibility requirements, they must enroll through your company’s enrollment process. You’ll need to submit enrollment information to us within 31 days of your employee becoming eligible.
Changes in dependent coverage.
An employee may add or remove any dependent during your open enrollment period, or when a qualifying event occurs (like marriage, divorce, or the birth of a child).
Your employee must complete an enrollment form and give it to the benefits contact at your organization. You’ll then need to submit this information to us within 31 days of the qualifying event.
Termination of an employee.
Notify us in writing (by email, fax, or mail). You can also make a note by the member's name (please indicate the effective date) on your monthly billing statement. Or, you can notify us using an enrollment form. We allow your group to take credit for the current month, plus one month.
Make a payment
Your monthly premium bill is due by the 10th of each month. Mail a copy of your bill, along with your payment, to:
Employers Dental Services
P.O. Box 53576
Phoenix, AZ 85072